ALL SERVICES START WITH A MEET-AND-GREET
dog walking
Spreading doggy happiness, one walk at a time
Keep your canine companion’s mind active and let them burn off energy while you’re at work or otherwise occupied. The physical and mental health benefits of walking are well-documented, and most dogs need at least one walk a day (some even more!). From energetic pups to senior dogs, we tailor each walk to suit their unique personality and pace.
Why you should hire a professional dog walker:
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Helps maintain a healthy weight, improve cardiovascular fitness, and build stronger bones and muscles
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Improves socialization skills and helps desensitize
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Offers a great opportunity to practice discipline and commands
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No transportation required
30-Minute Walks
Designed to exercise your pup’s body and mind. Weather-permitting (no daytime walks with 90º+ temps). If it’s too warm to walk outside, we’ll switch to inside playtime/mental stimulation with puzzles, snuffle mat, hide-and-seek, etc.
Includes:
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15- to 25-minute walks depending on size and ability of dog
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Feeding, water refill and medication if required
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All the love and belly/head rubs!
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Backyard potty break
1-Hour Walk
Leashed adventure around your neighborhood or at a nearby park.
Includes:
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50- to 55-minute on-leash walk around neighborhood
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45-minute on-leash walk (we do not visit off-leash parks) + driving time
Pack Walk (seasonal)
Structured socialization and exercise for your pup (win-win!). Dogs must be leash-trained and must tolerate other dogs and people.
Includes:
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2-hour pack walk with your pup’s pals (max. 4 dogs per pack leader)
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AirTag while on walk
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Pick-up and drop-off
Pack Adventure Hike (seasonal)
Structured socialization and exercise for your pup — plus new sights and smells! Dogs must be leash-trained and must tolerate other dogs and people.
Includes:
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3- to 4-hour outdoor adventure on a dog-friendly trail with your pup’s pals (max. 4 dogs per pack leader)
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AirTag while on hike
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Pick-up and drop-off
Need-to-Know Info
We do not take dogs off-leash or allow them to socialize with other dogs or people (outside of the Pura Vida pack during pack walks and hikes).
Meet-and-greets: A 15 to 30-minute meet-and-greet is required before scheduling services. The $20 fee is for a welcome call and in-person meet-and-greet. Additional meet-and-greets may be required if there are safety concerns, care has changed dramatically, or it has been four months since your last dog sitting.
2024 Howlidays include:
Easter - March 23, 24, 25
Memorial Day - May 25, 26, 27, 28
4th of July - July 4, 5, 6, 7
Labor Day - Aug. 31-Sept. 3
Thanksgiving - Nov. 27-Dec. 1
Christmas and New Year’s - Dec. 24-Jan 2.
*Exceptions are weekly walking clients. Additional charges apply on Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Labor Day and Easter Day.
Key pick-up/drop-off: $15 each way
Services before 7 a.m. or after 7 p.m.: Additional $10
Please see our FAQs below for additional information on our cancellation and other policies.
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Will we meet before I book?Absolutely! We book a required 15- to 30-minute meet-and-greet with all new clients so we can meet you and learn your pet’s routine and favorite things. Your trust, comfort and confidence are important to us, along with your pet’s trust, happiness and care. A happy, safe pet = a happy, relaxed you!
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May I request an exact time for my dog to be walked?Because we care for many pets in a day, we cannot guarantee exact times unless previously discussed. We request two-hour windows in which you would like service provided. Exceptions can be made for pets with dietary or medical needs (to be discussed during your meet-and-greet).
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Does my pet need to be vaccinated?For the safety of our pack leaders and the pets in our care, we require updated health records as well as rabies and DHPP (Distemper, Hepatitis, Parvovirus and Parainfluenza) vaccinations.
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How far in advance do I have to book?Bookings are based on availability so we recommend booking as soon as you know you need a service. If availability allows, we accept last-minute bookings for an additional fee. We require payment at the time of booking. Full payment secures your booking on our calendar!
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What is your cancellation policy?Pura Vida Pet Care is committed to providing excellent service to our clients. When a client cancels, it results in missed opportunities for your reserved pet sitter and other pets and leaves gaps in our schedules. For this reason, we strictly enforce our cancellation policy: 30- to 60-minute services: 48 hours or more before reservation begins = 100% refund 24-47 hours before reservation begins = 50% refund Less than 24 hours before reservation begins = no refund Services over 60 minutes and holiday bookings: 28 days or more before reservation begins= 100% refund 21–27 days before reservation begins = 75% refund 14-20 days before reservations begins = 50% refund 7-13 days before reservation begins = 25% refund Less than 7 days before reservation begins = no refund
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Will my dog ever be walked with other dogs?Not unless you request a pack walk or adventure hike. Otherwise, your pup is getting one-on-one time, which means ALL the love and attention! We do not allow dogs to go off-leash while walking or interact with other dogs or people during their walks.
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What happens on days that it’s too hot to walk my dog?We always take everyone’s health, safety and happiness into consideration! Weather adjustments will be made during high-temp days (above 90º during daytime hours). We will only keep your pet outside long enough for a quick walk and potty relief. Any remaining time will be spent inside with lots of play, mental exercise, attention, and belly/head rubs.
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I have a pet with special needs. Can you help?We love pets of all ages, sizes and needs. Please ask how we can help provide the safest, most comfortable experience for your pet. If we are unable to help, we will always be up-front and honest because everyone’s health, happiness and safety are top priority. Unfortunately at this time we cannot accept untrained dogs who have a history of biting or aggression. However, feel free to ask us for some recommendations on great trainers who can work with your pup to help get them safely prepared for the Pura Vida Pack!
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What kinds of payment do you accept?All bookings are made through our secure scheduling software, Time to Pet, and we accept Zelle, Apple Pay, Venmo, and all major credit and debit cards.
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Should I tip my walker?You are welcome to reward your walker for a job well done by leaving a tip in person or through the online invoicing software. Tipping is a thoughtful gesture for rewarding excellent service and is greatly appreciated!
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I hear you have a referral program. Tell me more!We sure do. We appreciate your referrals, which is why, if you refer a family, friend, neighbor or coworker who books, you’ll receive a FREE 30-minute stop-in or walk up to a $25 value.
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What if I am unsatisfied with my service?Feedback is encouraged and appreciated! This is why after every visit, you will receive a survey to tell us about your experience. We pride ourselves on a 5-star service and always ask for the opportunity to make things right!
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I love what you stand for! How do I join the Pura Vida pack?If you and your fur-baby are ready to become part of our pack, simply select the client sign-up link at the top of the page and we'll be in touch within 24 business hours. Once you are in the pack, you can schedule your services directly through our app anytime. If you are looking for employment as a Pura Vida pack leader, please email hiring@puravidapet.com.